Lithium helps companies grow brand advocacy, drive sales, reduce costs and accelerate innovation to create social communities that redefine the customer experience.
Lithium, provides the power to create a trusted connection with your most passionate customers, respond and engage on social networks, steer online conversations to a community that you build and own, activate super fans and drive advocacy and crowdsource ideas and innovation from your best customers.
Lithium Response is a social media response tool that empowers brands to manage the explosion of social customer service inquiries without sacrificing quality.
Lithium measure team performance and address backlogs by adjusting routing priorities in real-time from within a single application.
Lithium
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